A: Every item is inspected and cleaned after each rental to ensure that the rental item is in great condition for the next couple. We require a signed rental agreement, 50% deposit for the invoice and a 50% damage deposit (fully refundable) to reserve your items that will be sent to your email once availability is confirmed. The 50% damage deposit equals 50% of your rental invoice that will be returned to you within 30 days after your rental is returned pending no damaged or missing items. If any item(s) are missing, damaged or broken, we will deduct the replacement cost or the cost of the repair from your damage deposit. Any remaining amount will be refunded to you. If the damage deposit does not cover the full cost of the repair or replacement, the remaining balance for the item(s) will be sent to you via square invoice. ***All damaged or broken items must be returned to us.