Q: What timeframe is required to reserve my rented items?
A: Please call or email to reserve your items as soon as possible prior to your special event. Item quantities are limited and we want to ensure that we have the item available.
Q: How long would we have for items rented?
A: Rented items are available for pickup at our office in Arvada, CO between 2pm and 5pm the day before your event and must be returned the following day by noon after your event. We also provide delivery and set up design options for your special day within 75 mile radius of the Denver Metro Area for additional cost.
Q: What is the cost for delivery?
A: Please email or call us to inquire about a quote.
Q: How much is required for a deposit?
A: To reserve your items, a 50% deposit is required. The remaining 50% is due no later than 30 days prior to your event.
Q: When does my rental reservation have to be finalized?
A: We are happy to modify your reserved items up to 30 days prior to your event.
Q: What happens if an item gets broken?
A: If an item becomes broken during your event, you are responsible for the original purchase price of the broken item.
Q: Do you have a minimum order?
A: We do not have a minimum order for pick up orders. We are excited to provide beautiful décor for any wedding size. We do have a minimum order of $300 for delivery.
***Additional fees for Delivery, Set Up and Strike Services may apply.
Q: Is item pickup available?
A: We can accomodate most pickup requests. You can pickup items between 2pm and 5pm in Arvada, CO the day prior to your event.
Q: Are design services available?
A: Our design services include helping you pair and select items from our pre-designed centerpiece packages and other décor items as well as a full service setup and collection of rented items to take one additional item off your plate. Please feel free to call or email us to discuss details.
Q: Not seeing the color/style you are looking for?
A: We are always looking for unique/beautiful items to add to our collection so we may be able to accomodate your request. Please email or call us to inquire. Please also visit our a la carte collection to mix and match to create your personalized theme or look.
Q: Where will you deliver to?
A: We provide delivery services up to a 75 mile radius from the Denver Metro Area for additional cost. Please email or call us for cost estimate.
Q: What happens if a lounge furniture item becomes damaged or is lost?
A: Every item is inspected and cleaned after each rental to ensure that the rental item is in great condition for the next couple. We require a signed rental agreement, 50% deposit for the invoice and a 50% damage deposit (fully refundable) to reserve your items that will be sent to your email once availability is confirmed. The 50% damage deposit equals 50% of your rental invoice that will be returned to you within 30 days after your rental is returned pending no damaged or missing items. If any item(s) are missing, damaged or broken, we will deduct the replacement cost or the cost of the repair from your damage deposit. Any remaining amount will be refunded to you. If the damage deposit does not cover the full cost of the repair or replacement, the remaining balance for the item(s) will be sent to you via square invoice. ***All damaged or broken items must be returned to us.
Q: Can we use our rentals outdoors?
A: You can absolutely use the rental items outdoors! We just asked that all rental items not be left out the rain, snow, hail, heavy winds etc. and that they not be left outside overnight. If any item(s) are damaged due to weather or being left out overnight, you will be charged the replacement cost of the item(s) or the cost to repair the item.
Q: Do you offer delivery of lounge furniture?
A: Yes, we offer local pickup or onsite delivery.